Privacy Policy

Welcome to luckyactivegames.com (referred to as “we”, “our website”, or “Lucky Active Games”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the data you provide to us.

1. Information We Collect

We may collect the following types of information when you use our website or contact us:

  • Contact Information: Name, email, phone number, and messages submitted via contact forms or WhatsApp buttons.

  • Device & Usage Data: IP address, browser type, operating system, and pages you visit on our website.

  • Cookies and Tracking: We use cookies and third-party tools such as Google Analytics and Meta Pixel to track visitor behavior and improve our services.

2. How We Use Your Information

We use your information to:

  • Respond to your inquiries and provide customer support.

  • Process and follow up on your product requests or quotes.

  • Improve website performance and user experience.

  • Conduct marketing activities, such as remarketing or showing relevant ads on platforms like Google or Facebook (you can opt-out anytime).

  • Maintain website security and prevent fraud.

3. Sharing of Information

We do not sell or rent your personal data. We only share information under these conditions:

  • With trusted third-party service providers (e.g., website hosting, marketing tools, payment processors) under strict confidentiality agreements.

  • When legally required (e.g., court orders or government requests).

  • If necessary to protect our rights or resolve disputes.

4. Cookies & Tracking Technologies

Our website uses cookies and similar tools to:

  • Remember your preferences and login status.

  • Analyze website traffic and visitor behavior.

  • Deliver relevant ads based on your browsing history.

You can manage cookie settings in your browser or opt out of certain tracking services like Google Ads Settings.

5. Data Retention

We retain your personal data only as long as necessary to fulfill legal or business purposes. You may request deletion at any time (see Section 7).

6. Third-Party Links

Our website may contain links to third-party websites (e.g., YouTube, Instagram). We are not responsible for their content or privacy practices. Please review their policies when visiting.

7. Your Data Rights

Depending on your location and applicable laws (such as GDPR), you may have the right to:

  • Request access to the personal data we hold.

  • Correct or delete your data.

  • Object to processing or request data portability.

  • Withdraw consent (where applicable).

To exercise any of your rights, please contact us at support@luckydancefloor.com.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children. If you believe we have, please contact us for immediate deletion.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted here, and the “Effective Date” at the top will be revised. We recommend reviewing this page occasionally.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

📧 Email: support@luckydancefloor.com
🏢 Address: No. 17, Dayang Road, Huadu District, Guangzhou, Lucky Stage Light Factory
🌐 Website: https://luckyactivegames.com